As a parent, I expected more from BASIS Pflugerville, but our experience has been consistently frustrating. The administration, particularly the Head of School, routinely dismisses parent concerns, making it clear that family input is not valued. Communication feels performative at best, and there is little transparency when issues are brought forward.
The learning environment raises serious concerns. Some teachers have been observed yelling at students, with seemingly no accountability. This is unacceptable in any school setting and reflects a larger issue with leadership and oversight.
Basic student needs are also being neglected. The lunch break is unreasonably short — students barely get 20 minutes to eat and recharge. Restroom conditions are another ongoing problem: they are frequently unclean and poorly maintained, which is both unsanitary and inappropriate for a school setting.
While the academic rigor may appeal to some, it’s overshadowed by a lack of care for students’ emotional well-being, physical needs, and the voices of their families. I hope the school seriously reevaluates its priorities and takes action to create a more respectful and supportive environment for its students.
- Padre/guardian